Putting money into your commercial garage doors is a smart move. Good garage doors can last for many years and help your business run smoothly. Whether your business is about making deliveries, fixing cars, or keeping equipment safe in a garage, it’s very important that your garage doors work.
The contractor you choose to put in your garage doors will affect their quality and how long they last, so make a smart choice. Here’s what you should look for when installing commercial garage doors in your business.
Tips on How to Choose a Repair Company
There are always companies and so-called professionals who will try to take advantage of a customer who doesn’t know what they’re doing. Even more, people are at risk in highly technical and specialized fields, like garage door repair.
Here are smart tips for choosing the right garage door repair company that will help you tell the difference between companies that try to trick you and professionals you can trust.
1. Check Important Information
Always do your research before you hire a garage door repair company. This means looking for and making sure of important information. At least look over the following:
- Physical Address – Any garage door repair company that is worth its salt will have a physical address online. Use Google Maps and Google Street View to make sure this address is correct. Fake companies often give fake addresses so they can’t be found. This could be a gas station, an apartment building, or something else.
- Website – In the world we live in now, almost every reputable business has a website. If a garage door repair company doesn’t have a website, that’s not their fault, but you should be wary if they don’t have one at all.
- Licensing and insurance – Make sure the company is licensed and insured to protect yourself in case of any accidents or damages.
- Online Reputation – Research the company’s reputation and look for reviews and testimonials from past customers. Lastly, use Google, Yahoo, or Bing to look up the name of the company online. This will bring up reviews from past customers, both good and bad, that may not be easy to find on the company’s website.
When you look at all of this information together, it should give you a good idea of whether or not the company is real and how the industry views it. Some companies have better web presence than others, but it’s not a good idea to do business with a company that doesn’t have a web presence at all.
2. Experience
Look for a company with a proven track record of success and experience in the type of repair work you need, such as garage door repair. Experience is an important factor to consider when choosing a commercial garage door company because it is a good indicator of the quality of work that the company is capable of performing. Companies that have been in business for a long time are likely to have gained a wealth of knowledge and expertise in the field, and they are more likely to be able to handle a wide range of issues that may arise during the course of a project.
In addition, experienced companies are more likely to have developed strong relationships with suppliers and manufacturers, which can be beneficial when it comes to sourcing materials and obtaining warranties or guarantees for their work. Finally, experienced companies are often more reliable and trustworthy, as they have a track record of successfully completing projects for their clients.
3. Recommendations
Asking friends, family, coworkers, and neighbors is the best way to find a reliable garage door repair company. There’s a good chance you know someone who has had work done before. A good recommendation or warning can help you find a trustworthy company.
The best part about asking people you know is that they don’t have anything to lose. They will tell you the truth and be upfront with you for two reasons. First, they don’t want to hurt your relationship with them by leading you to a bad experience. Second, they don’t get anything back from the company for sending you there. So, there is no reason for them to give the wrong information.
4. Customer Service
Consider the level of customer service they provided. Do they respond quickly to inquiries and provide timely service? Providing quality customer service is vital when it comes to the selection of a commercial garage door company. A company that is transparent about its policies and procedures, prompt and professional, knowledgeable about products and services, and responsive to requests for repairs and/or maintenance are all characteristics of an excellent customer service team.
5. BBB Rating
A company can get a lot of different ratings and certifications, but the best in the business is a rating from the Better Business Bureau. Go to the BBB website and search for the company’s name before you decide to work with them. You can look through reviews and complaints and use a scale that goes from F to A+.
If a company isn’t accredited or has a low rating, you might want to think twice about working with them. But if a company has been accredited for a long time and has a good rating, you can be sure that they are trustworthy and well-known in their field.
6. Look Out for Red Flags
To avoid working with companies you can’t trust, you should be aware of some of the warning signs, especially the following:
- Too much advertising. It’s clear that a garage door repair company needs to advertise, but too much advertising could be a problem. When a company spends a lot of money on advertising, it has to charge high prices to make up for those costs.
- Multiple company names. If a company’s ads, websites, and customer service phone lines all have different names, it’s likely that they’re trying to hide from someone or something. You want this to be done the same way every time.
- Weird feeling. Trust your gut if you get a strange or uneasy feeling when you call or meet with a repairman. A trustworthy company that fixes garage doors will put you at ease.
By following these tips, you can ensure that you choose a reputable and reliable repair company for your needs.
ATLAS DOOR COMPANY IN JOSHUA
When it comes to garage door repair, installation, and maintenance services in Joshua TX, Atlas Door Company has earned a reputation for being among the most reliable brands in the industry. We are able to diagnose and cure any and all issues that you may be experiencing thanks to our emergency service, which is available around the clock. This covers problems with the garage door opener, repairs for a broken spring or cable, panel and section replacements, roller repairs, and other services as needed.
If you want a company you can trust to fix your garage door, look no further than the Atlas Door Company.